Hosting and Support
You are not just our client.
You are part of our team.
Our websites are designed to be easily managed and updated by our customers.
When something goes wrong or you want to work with us to improve, we offer three levels of ongoing support:
- Remote — real-time email, phone, and chat support, chatting directly with our development team.
- Hourly — specific blocks of time for in-person or remote support with flexibility and accountability.
- Fixed — in our maintenance packages, you are guaranteed a number of hours where we guarantee updates to your website, security and advice.
With a service level agreement (NDA) for guaranteed response times, we provide our continuous support through monthly reports, informing you if there are or were any problems and resolving them quickly and accurately.
Hosting.
How much space do you need?
For landing pages and standard websites. 2 GB storage, 5 email accounts and 20 GB bandwidth.
For corporate, business or eCommerce sites. 50 GB of storage, 10 email accounts and 100 GB of bandwidth.
For high traffic websites. A dedicated server. 100 GB storage, 400 GB bandwidth.
Types of update for websites.
Which is best for you?
Monthly WordPress maintenance and updates and critical plugin updates as needed. You are always covered and you should not worry because we will make sure you are protected.
Quarterly WordPress maintenance and updates and critical plugin updates as needed. You will have security protection applicable to 4 reviews per year.
Annual WP maintenance and updates and critical plugin updates as needed.